Unique understands that training is a vital part of the implementation of any new software system and key to extracting full value from the user’s investment in it.
Unique’s own expert support staff has extensive experience in Network Reliability Centers, Network Operations Centers and Customer Support Centers. They provide comprehensive hands-on interactive training for netFLEX™ users, both on the customer’s premises and remotely. The training curriculum is tailored to the Customers specific needs and addresses all aspects of netFLEX’s operational use and administration.
In most cases, Unique ensures the most coherent possible level of ongoing service by designating the professional who oversees a customer’s training to be that customer’s primary contact for and provider of ongoing support.
netFLEX® telecommunications management system simplifies and improves the operation of transport networks.